Freshworks FRSH
B2B SaaS Application Software Sales & Customer Success PLG Enterprise Software

Freshworks trades at 2.9x EV/NTM revenue on a $2.95B enterprise value. Revenue grew 16.0% year over year to $237.4M in the quarter ending June 2026, an annual run rate of $949.0M. Freshworks reports net dollar retention of 104%, a 84.8% gross margin, and 19.2-month CAC payback.

ARR ($M)
949
Net Dollar Retention
104%
ARR Growth
16.0%
EV / NTM Revenue
2.9x
Payback Period
19.2
EV / Run Rate
3.1x
Price & Key Metrics
Price Performance
Company Details
Share Price: 13.86
Last Filing Date: 2026-06-30
Fiscal Year End: 12-31
Last Filing: Form
Founding Year: 2010
IPO Year: 2021
% of 52 wk High: 100%
Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.
Categories
B2B SaaS Application Software Sales & Customer Success PLG Enterprise Software
Valuation
Market Cap: 3,616.362
Enterprise Value: 2,952.255
EV / Revenue Run Rate: 3.1x
EV / NTM Revenue: 2.9x
EV / 2026 Revenue Estimates: 3.1x
EV / 2027 Revenue Estimates: 2.7x
EV / 2028 Revenue Estimates: --
Key Business Metrics
Net Dollar Retention: 104%
Customers: --
ARR: 949
ARR Growth %: 16%
ARR/Customer ($K): --
ARR/Employee ($K): 210
Revenue
Revenue Run Rate: 949
ARR: 949
2026 Revenue Estimates: 961
2027 Revenue Estimates: 1,094
2028 Revenue Estimates: --
LTM Revenue: 871
Last Year Run Rate: 818
Growth
Revenue Growth: 16%
ARR Growth: 16%
Growth Persistence: 91%
2026 Revenue Growth Estimates: 15%
2027 Revenue Growth Estimates: 14%
2028 Revenue Growth Estimates: --
Financials
Quarterly
Calendar Year
Frequently Asked Questions

How fast is Freshworks growing?

Freshworks grew revenue 16.0% year over year, reaching $237.4M in the quarter ending June 2026.

What multiple does Freshworks trade at?

Freshworks trades at 2.9x EV/NTM revenue and 3.1x EV/run-rate, on an enterprise value of $2.95B.

Is Freshworks profitable?

For Freshworks, operating income was $6.1M last quarter and LTM free cash flow margin is 25.3%.

What is Freshworks's net dollar retention?

Freshworks reports net dollar retention of 104%, measuring revenue expansion within its existing customer base.

How long does it take Freshworks to pay back CAC?

Freshworks recovers customer acquisition cost in about 19.2 months.

What sector is Freshworks in?

Public Comps classifies Freshworks under B2B SaaS, Application Software, Sales & Customer Success, PLG, and Enterprise Software.

Where does Public Comps get Freshworks's data?

Figures come from Freshworks's own SEC filings, normalised into a consistent quarterly format and refreshed after each earnings release.